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We have answers!

Frequent Asked Questions

Welcome to our FAQ section! Here you’ll find answers to the most common questions about our products, from installation tips to customization options.

If you still have questions after browsing this section, feel free to reach out to us directly—we’re always here to help!

How do I hang my sign?

Hanging your sign is as easy as decorating your space with art! You have three simple options:

  • Mount it on the wall
  • Suspend it from the ceiling
  • Use 3M adhesive strips

If you prefer not to mount or hang your sign, we also offer a stand option.

How do I power my sign?

Setting up your neon sign is quick and straightforward:

  1. Plug the dimmer switch between your sign and the power adapter.
  2. Connect the power adapter to an outlet and watch your space light up!

What is the production and delivery time?

Enjoy free worldwide shipping on all our handmade LED neon signs!

Each sign is handmade to order, ensuring the highest quality. Need it faster? Choose our priority delivery option and get your sign quickly.

Shop with confidence: We offer insured shipping, so if anything happens to your sign during transit, we'll replace it at no extra cost.

What will my neon sign look like in real life?

Wondering how your sign will look in your space?Or unsure about which color to choose? No problem!
Before we finalize your order, our design team will send you a mock-up of your sign so you can ensure it’s exactly what you envisioned.

What does the warranty cover?

All LED neon signs come with a 2-year warranty.

The warranty covers any manufacturing defects but does not include damage caused by improper installation or physical mishandling.

If you encounter any issues, please contact us—we’re here to help find the best solution!

Can I hang my sign outside?

We can easily customize your sign for outdoor use. Contact us, and we’ll ensure it’s ready to shine outdoors.

Outdoor signs include a special power supply, and any additional charges will be communicated.